We know that some issues in WISE can impact your day‑to‑day work. This page is designed to provide transparency into what issues we’re aware of, which ones we’re actively addressing, and what’s been recently resolved.
Not every known issue is worked on at the same time. We prioritize issues based on impact on global users, frequency, and risk, while also balancing ongoing development of new and improved features and system stability. Even when an issue is not actively being worked, it remains visible and tracked.
Known issues are grouped by impact level, not by how recently they were reported:
🔴 High Impact – Actively Working
Issues that block or significantly slow critical tasks, affect many users, or pose data/reporting risk. These are actively being investigated, fixed, or tested.
- The new 210R class is not fully set up in WISE (coming soon)
- Parent permissions from mySeminary are not being saved into WISE
- WISE Attendance App syncing errors
🟡 Medium Impact – Queued
Issues we are aware of and have validated but are not actively being worked at this moment. These are queued behind higher‑impact items and may be addressed in a future sprint or release.
- Student search errors
- Graduation year not saving for out-of-stake students during finalizing
🟢 Recently Resolved
Issues that have been fixed and released to WISE.
- CES credit is limited to 10 years prior
- Parental/Guardian rights and access fixes
If you would like report and issue with WISE, please submit a ticket to GSD https://servicenow.churchofjesuschrist.org/support . Or if you have suggestions to improve WISE, please submit your idea to the WISE product team https://forms.office.com/r/K1ts3u2iQS
Thank you for your patience and for continuing to share feedback. Your reports directly help us prioritize what to fix next and improve WISE for everyone.
|
Technical Questions? Article Feedback? Community Page |