As a student of Seminary or Institute, if you can successfully sign into their church account on the Church website but are unable to log into the mySeminary or myInstitute websites, there are a couple of possible sources of this issue. 

MRN

The first thing to check is your Membership Record Number (MRN). 

1. Ensure there is an MRN attached to your church account. You can do this by going to churchofjesuschrist.org and logging in with your church account username and password.
2. In the top right corner, click on the profile circle and select Account Settings.

  3. On the left side of the screen, select Profile under the Account heading.

4. Scroll down and locate the Membership Record Number (MRN) section to make sure there is an MRN linked to the church account. If it is blank, add your MRN to link the account. This should fix the login issue with mySeminary or myInstitute. If there is an MRN, you could have duplicate accounts. If this is the case, reach out to your teacher or local program administrative assistant for assistance.  

Email

Another possibility is that the email address in your church account has not been added correctly, or it is outdated. To add or update an email address in a church account, follow the steps below.

1. Log in to churchofjesuschrist.org.
2. Navigate to Account Settings.
3. Select Contact Information from the left side menu.
4. Scroll down to the Email section.
5. Ensure there is an updated email address.

If you run into any issues during this process, reach out to your teacher or program administrative assistant.